Forums/Frequently Asked Questions

I have lost my phone or it has been stolen. What do I do?

Customer Service
posted this on June 22, 2012, 15:34

We can suspend your account so no one can use the phone.  If you happen to find your phone, please contact our Customer Service department, so we can restore your services.  Unfortunately, if you are unable to find your phone, you will need to purchase a replacement phone. 

To purchase a replacement phone, you may stop by your local Budget Mobile store, or you may mail a money order in the amount of $20.00 to:  Budget Prepay Inc, 1325 Barksdale Blvd, Suite 200, Bossier City, LA  71112.  Please be sure to include your account number or mobile number on the money order.

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